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Become a Mediator: Learn About Dispute Resolution

Become a mediator or dispute resolution coordinator.

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mediator with clients resolving a dispute around a table

Mediators, also known as arbitrators, try to resolve legal conflicts out of court. Mediation is sometimes used as a more cost-effective alternative to costly litigation. In mediation, two sides of a conflict (for example, personal injury, employment law, construction and real estate, contracts, divorce or probate) agree to come together with a neutral third-party mediator to resolve their differences. The mediator meets confidentially with each side to help clarify concerns, complaints and mediation goals. The parties and mediator then work in a series of private meetings to explore all possible solutions, and come to a mutually acceptable outcome.

If mediation is unsuccessful, the parties are free to return to litigation, but this is often avoided as both sides had entered into mediation in the hopes of resolving the conflict before costly litigation.

mediator training programs

Mediator Training Programs

Training for arbitrators, mediators, and conciliators usually consists of a 2-year master's program in dispute resolution or conflict management, or a 4-to-5 year doctoral program. Many mediators have a law degree (JD), but master's degrees in public policy, criminal justice, and related fields also provide good backgrounds for prospective arbitrators, mediators and conciliators.

Mediator Licensing & Certification

Requirements vary widely, but certification is highly recommended because certification is the professional standard. Mediators who practice in court-funded mediation programs usually must meet specific training or experience standards. The American Arbitration Association (AAA) requires mediators listed on its mediation panel to complete an AAA training course, receive recommendations from the trainers, and successfully complete an apprenticeship.

Mediator Salary

There are several positions with varying rates of pay that mediators and dispute resolution coordinators can hold. Here are the median salaries for mediators, according to Payscale.com:

  • Union Representatives – $50,554
  • Attorney – $$88,469
  • Arbitrator or Mediator – $50,159
  • Labor Relations Specialist – $89,479
  • Labor Relations Representative – $60,664

mediator training programs

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